Licences and star ratings (England)
In England, boarding kennels, catteries, home boarders and dog day care must hold a licence from the local council under the animal activities licensing rules. Councils give a star rating from 1 to 5 based on inspection and welfare standards. Ask to see the licence and its rating. Scotland and Wales have their own licensing rules.
In the US, licensing depends on the state and city, and some boarding businesses choose to join or be accredited by industry groups such as IBPSA.
Vaccinations and health rules
- Dogs: most kennels need proof of up-to-date core vaccinations, and many also ask for kennel cough vaccination, given at least a couple of weeks before the stay.
- Cats: catteries usually ask for up-to-date vaccinations against cat flu and enteritis.
- Flea and worm treatment shortly before boarding is often required.
What to look for on a visit
- Clean, dry, draught-free accommodation with good ventilation
- Secure double-door entry so pets can’t escape
- Separate spaces for cats, away from the sight and sound of dogs
- Exercise routines, outdoor time and enrichment
- How they handle feeding special diets and giving medication
- Their arrangement with a local vet for emergencies
What to pack and when to book
- Your pet’s usual food, to avoid tummy upsets
- Vaccination record, medication with written instructions, and your vet’s details
- A familiar blanket or toy
Book well ahead for summer holidays, half-term breaks and Christmas, when good kennels and catteries fill up first.
Last updated: 13 October 2026
